Frequently Asked Questions

Click on the items below for answers to frequently asked questions:

What is Telehealth?

Telehealth is psychotherapy held via video streaming over the internet, or by phone, rather than face-to-face in a clinic or counselling room. Medicare rebates for telehealth were previously only available for clients in rural and remote areas, but since Covid 19 rebates for general telehealth have been extended to all Australians.  .

Megan Haire has retired and is no longer offering appointments

You may text Megan on 0416 131 745 or email her at meganhairepsychology@gmail.com for any enquiries regarding past clients.

Megan may be unable to answer your call for periods of time, so please leave a text or voice message and she will return your call as soon as possible. Due to the exponential increase in scam calls, Megan no longer responds to unknown numbers who do not leave a voicemail.

What is a Mental Health Care Plan (MHCP) and do I need one?

You do not need a MHCP or referral to see Megan. However, a MHCP entitles you to a Medicare rebate for up to 10 sessions per calendar year for psychological counselling under the Better Access program. To access Medicare rebates you need to ask your GP or psychiatrist to assess your eligibility and write a referral and MHCP to bring to your first appointment. The referral needs to be addressed to  ‘The psychologist’, and must include the doctor’s provider number and signature, the number of sessions authorised, and the date, in order to be accepted by Medicare.

A GP may refer you under a Mental Health Care Plan (MHCP) for the following issues (among others):

  • Adjustment disorders
  • Mixed anxiety and depression
  • Unexplained somatic complaints
  • Depression
  • Generalised anxiety disorder (GAD)
  • Bereavement disorders
  • Panic disorder
  • Phobic disorders
  • Post traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder (OCD)

 

How long does it take?

Standard therapy sessions take between 45-50 minutes. The initial session is a little longer, at 70 mins. They are usually held once a week in the beginning, but may be spaced out over a fortnight or month as progress is made. Some people find that they need only one or a few sessions. Others may have more complex needs and require a longer time frame. 

Do you do marriage or relationship counselling with couples, or family therapy?

No. 

Will anyone else know what we discuss?

All personal information gathered during sessions will remain confidential except where:

  • It is subpoenaed by a court
  • Failure to disclose would place you or another person at serious and imminent risk of harm
  • You disclose knowledge of the abuse of a minor by yourself or someone else
  • You indicate an intention to commit a crime
  • Your prior approval has been obtained to
    • provide a written report to another individual involved in your case (eg a GP)
    • discuss the material with another person (eg parent, spouse, employer)
  • Please note:   Adolescents aged 14 and over may be able to access a mental health care plan and Medicare rebates in their own right, if a GP assesses them as being of sufficient maturity to provide informed consent. However, Megan does not treat adolescents and children. If contacted she would refer them to a more suitable service.Please call Kids Helpline if you are in crisis : 1800 551 800.

    NB: As a psychologist Megan is a mandatory reporter and is legally obliged to report child abuse, neglect and risk of harm to the Dept of Communities and Justice (DCJ) previously known as Dept of Family and Community Services (FACS).

 

 

NB: Megan does not do legal and insurance work for third party agencies such as Sira worker's compensation, Centrelink, NDIS, Victims of Crime, DVA, Legal Aid etc

 

Please Note:  Brief one page treatment reports may be provided to past clients as required. Any report writing and file copying required to fulfill a subpoena will incur charges at the current APS recommended rates.

Contact Megan at meganhairepsychology@gmail.com for information or file requests.

Location

Telehealth, metropolitan, regional, rural and remote areas of Australian Eastern time zones (NSW, Qld, ACT, Vict). PO Box 5155, Orange NSW 2800.



















Updated August 2025

Contact Megan

Megan is retired and no longer offers appointments.

For enquiries or file requests

call or text Megan on 0416 131 745 or email her at:

meganhairepsychology@gmail.com